Terms of service

OVERVIEW

Welcome to Litops.clo (“Litops”, “we”, “us”, “our”).
We operate this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”), to provide you with a curated shopping experience.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use the Services.


SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have consented for any minor dependents to use the Services.

You agree to provide accurate, current, and complete information for all purchases and account activity. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

You may not transfer, sell, or assign your account to another person.


SECTION 2 – PRODUCTS AND REPRESENTATION

We strive to display our products as accurately as possible.
However, colors and appearance may vary depending on your device and screen settings.

We do not guarantee that the quality or appearance of products will meet your expectations. Product descriptions and availability are subject to change at any time without notice.

SECTION 2.1 – SIZING

Customers are responsible for selecting the correct size before placing an order. 
Please refer to our size guide prior to purchase. 
We are not responsible for incorrect size selection.


SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase.
We reserve the right to accept or decline any order at our discretion.

Orders are not confirmed until payment is received and processed.
Once an order is confirmed, cancellation or modification may not be possible. Please contact us immediately if you need assistance.

Returns and exchanges are governed solely by our Refund Policy.

You confirm that purchases are for personal use only and not for resale or export without prior written consent.


SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice.
Prices do not include taxes, shipping, customs, or import charges unless stated otherwise.

You agree to provide valid payment information and authorize us to charge your payment method for all purchases, including taxes and shipping fees.


SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs, or events beyond our control.

Risk of loss passes to you upon delivery of the products.


SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services, including trademarks, logos, images, videos, text, graphics, and AI-generated content, is the intellectual property of Litops or its licensors.

You may not reproduce, distribute, or use any content for commercial purposes without written permission.


SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools “as is” without warranties.
We are not responsible for any third-party services or tools.


SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites.
We are not responsible for third-party content, policies, or practices.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Litops uses Shopify to provide the Services.
All purchases are made directly with Litops. Shopify is not responsible for transactions, products, or disputes.


SECTION 10 – PRIVACY

Personal information is governed by our Privacy Policy and Shopify’s Privacy Policy.
By using the Services, you consent to data processing and international data transfers.


SECTION 11 – FEEDBACK

Any feedback submitted grants Litops a perpetual, worldwide, royalty-free license to use it for any purpose.


SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.


SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property, harass others, transmit malware, scrape data, or interfere with the security of the Services.

We reserve the right to suspend or terminate accounts for violations.


SECTION 14 – TERMINATION

We may terminate your access at any time without notice.
Certain sections will survive termination, including Intellectual Property, Liability, and Governing Law.


SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind, except where prohibited by law.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Litops and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including lost profits or data.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold Litops harmless from any claims arising from your breach of these Terms or misuse of the Services.


SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain in effect.


SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Litops.


SECTION 20 – ASSIGNMENT

You may not assign these Terms without consent. We may assign them freely.


SECTION 21 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein.


SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.


SECTION 24 – FRAUD AND CHARGEBACKS

We reserve the right to suspend or terminate accounts and refuse service in cases of fraudulent activity, including excessive or abusive chargebacks.

Customers agree to contact Litops first to resolve any payment disputes before filing a chargeback with their payment provider.


SECTION 25 – CONTACT INFORMATION

Trading Name: Litops.clo
Email: litops.clo@gmail.com
Business Address: 380 Smith St. NW, Calgary, AB T3B 6M4, Canada
Phone: +1 403-870-8504
Business Registration Number: TN27729813