Refund policy

Returns

We offer a 7-day return window from the date you receive your order.

To be eligible for a return, items must be:

Unworn, unused, and in original condition
With all original tags attached
In original packaging
Accompanied by proof of purchase

Non-Returnable Items

For hygiene and safety reasons, we do not accept returns on:

Underwear and intimate apparel
Socks, hosiery, and tights
Personalized or custom-made items
Items marked as Final Sale
Gift cards

How to Start a Return

To request a return, contact us at:
litops.clo@gmail.com

If your return is approved, you will receive return instructions and a shipping label.
Items sent without prior authorization will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon delivery.
If you receive a defective or incorrect item, contact us immediately so we can resolve the issue.

Return Shipping

Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items.
Original shipping fees are non-refundable.

Refunds

Once your return is received and inspected, we will notify you of approval.
Approved refunds will be issued to the original payment method within 10 business days.
Processing times may vary depending on your bank or payment provider.